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T: 03 9533 2399

Holiday Closures

Our team are taking a well-earned break over the festive season. Our office and warehouse will be closed from Tuesday December 21st until Monday January 10th. Orders placed during this time will be attended to on our return and we thank you for your patience.

Order Tracking

If you’d like to track your order, here’s how we can point you in the right direction. When your purchase left our warehouse for shipping, you would have received an email with a tracking number. However, if you’ve already located this number and believe there’s a hold up, please get in touch with us.


If you’d like to return your Milk & Sugar piece, but you’re not sure of our return policy and procedure, simply click here for all the details.

Order Fault

If you’ve received your delivery and there’s an issue with the item or something’s missing, please complete the form below. As prompted, if you can please include your order number that will empower us to resolve the issue for you, as promptly as possible.

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